Terms and Conditions

The effective date of these Terms of Use is June 1, 2020.

Notice and Acceptance of these Terms of Use. This website is provided by Indy Health Insurance Company (“Indy Health”) and should be used for informational uses only. The following terms of use (“Terms of Use”) govern your access to and use of the Indy Health website (this “Website”), including any content, functionality, and services offered on or through the Website, whether as a registered user or guest. By accessing, viewing, using, or downloading the materials on the Website, you have indicated that you have read, understand, accept, and agree to be legally bound and abide by these Terms of Use.

Accessing the Website and Account Security. To access some of the resources on the Website, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide to register with the Website is correct, current, and complete. If you choose, or are provided with, a user name or password to access certain aspects of the Website, you must treat such information as confidential, and you must not disclose such information to any other person or entity. You agree to notify us immediately of any known unauthorized access to or use of your user name or password. Please note that Indy Health reserves the right to disable any user name or password if in its opinion, these Terms of Use have been violated.

No Medical or Legal Advice. The information provided on the Website is for general informational purposes. It is not medical or legal advice, and is not a substitute for obtaining professional advice from a qualified practitioner. Always consult with your medical practitioner for appropriate examinations, treatment, testing, and care recommendations, and do not rely on information from the Website as a tool for self-diagnosis. If you have any questions about any medical or legal matter referenced on the Website, contact your own practitioner with such questions.

Links to Other Websites. The Website may contain links to other internet websites for the convenience of users in locating information and services that may be of interest. Visitors to the Website acknowledge that these third-party sites are maintained by persons or organizations over which Indy Health exercises no control; and Indy Health is not responsible for the content, the accuracy of the information, and/or quality of products or services provided by or advertised on these third-party sites. Unless otherwise stated, links do not represent an intent to promote or endorse information, products, or services.

Proprietary Rights. All material contained on the Website is protected by law, including but not limited to United States copyright, trademark, and other laws. Except as indicated, Indy Health is the owner of the copyright in the entire content (including all information, images, displays, text and look and feel and attributes) of the Website and reserves all rights in that regard. These Terms of Use permit you to use the Website for your personal, non-commercial use only. Any commercial use of the Website’s content is prohibited without the prior written consent of Indy Health. Except as expressly permitted, you may not reproduce, modify, distribute, create derivative works of, republish, download, upload, post, store, transmit, hyperlink to or form, or distribute any content or material on the Website.

Use of Website. You agree to use the Website only for lawful purposes and in accordance with these Terms of Use. You agree that you will not: (1) use the Website in any way that violates any applicable federal, state or local law or regulation; (2) engage in any activity or use any device or software that interferes with a user’s access to the Website or the proper operation of the Website; (3) engage in any conduct that may harm Indy Health or users of the Website or expose Indy Health to liability; (4) delete or revise any content or material on the Website; (5) take any action that could disable, overburden, damage or impair the Website; (6) allow any other person or entity to use your login credentials for posting, copying, extracting, downloading, viewing, transmitting, or receiving data of any kind; or (7) attempt to decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Website.

Changes to the Terms of Use. Indy Health may make changes to these materials, to the products or services described within the Website, or to these Terms of Use, at any time without prior written notice, except as prohibited by law. All changes will be effective immediately when posted to the Website and will apply to all access to and use of the Website thereafter. Changes to these Terms of Use will be indicated by a new revision date. Your continued use of the Website after the Terms of Use have been updated means that you accept and agree to the updated version of the Terms of Use. You are expected to check this page each time you access the Website, so you are aware of any changes, as they are binding on you. Indy Health, in its sole discretion and without notice, reserves the right to withdraw any service or material that it provides on the Website.

Disclaimer of Warranty and Liability. Indy Health has no obligation to update the Website nor assumes responsibility for any errors or omissions in the materials presented on or through the Website. As a result, the information presented may be out of date and contain inaccuracies or errors. Any reliance you place on these materials or any information presented on or through the Website is strictly at your own risk. Indy Health disclaims all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by any third party who may be informed of any of the Website’s contents.

INDY HEALTH DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE. THE USER OF THIS SITE AGREES THAT NEITHER INDY HEALTH NOR ITS PARENT, AFFILIATES, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS WILL BE LIABLE FOR ANY CLAIM, LOSS OR DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, WHICH MAY RESULT FROM THE RELIANCE ON, USE OF, ACCESS TO, OR INABILITY TO USE THE WEBSITE OR ANY MATERIALS ON OR LINKED TO THE SITE. YOU AGREE TO USE THIS SITE AND SUBMIT INFORMATION AT YOUR OWN RISK.

Indemnification. You agree to defend, indemnify, and hold Indy Health, its parent, officers, directors, employees, agents, licensors, affiliates, successors, service providers and suppliers, harmless from and against any and all claims, actions or demands, damages, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms of Use to which you have agreed by use of the Website.

Governing Law and Jurisdiction. These Terms of Use shall be governed and construed in accordance with the laws of the state of Ohio, excluding its conflict of law rules. No laws of any foreign jurisdiction shall apply to these Terms of Use or be binding on us. Any dispute, claim, action or proceeding arising out of or related to the Website or these Terms of Use, or the interpretation or enforcement hereof, whether at law or in equity, shall be brought only in the state courts located in Columbus, Ohio.

Email Communications. Indy Health may contact you via email to:
• Respond to any questions you may send us,
• Send you email communications about information we think you will find useful – including announcements about new products and services at the Website, or
• Communicate other information as necessary to administer the Website.

Please note that when you contact us by email, such communication may not be secure because it travels over unsecured communication lines. As a result, you should not provide us with confidential or personal information via email.

Waiver. Any waiver by Indy Health must be express and in writing, must be directed specifically by Indy Health to you, and must be signed by a duly authorized representative of Indy Health. Indy Health’s failure to enforce any provision of these Terms of Use or to respond to a breach by you or third parties shall not in any way limit or waive its right to do so, including without limitation its right to enforce subsequently any provision of these Terms of Use, or to assert its rights with respect to the same or similar breaches.

Severability. If any provision of these Terms of Use is held by a court of competent jurisdiction to be invalid or unenforceable, such provisions will be deleted from these Terms of Use or modified so as to make them enforceable and the validity and enforceability of the remaining provisions of these Terms of Use will continue in full force and effect.

Entire Agreement. The Terms of Use constitute the sole and entire agreement between you and Indy Health with respect to the Website, and supersede all prior and contemporaneous agreements and understandings, whether written or oral, with respect to the Website.

Termination. Indy Health in its sole discretion, reserves the right to terminate your use of the Website at any time and without notice to you.

If you have questions regarding this notice, please contact Member Services toll-free at 1-800-799-0927 (TTY/TDD users should call 711). 8am to 8pm, 7-Days a week from October 1 – March 31 and Monday through Friday from April 1 – September 30.